Refund & Return
We accept return in 30 days after you got the items upon the delivery day.
Problem with the products received:
Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received.
If you experience the above problems, please contact us by submitting a ticket, or chatting with us online or you can check the below complaint steps.
Method 1:
1. Please fill the survey about return details. Check the contact page
2. Once we get the feedback, our customer service will contact you within 24hrs.
3. Lastly, if our aftersale customer service confirmed the problem, we will offer the relative solutions to your problems.
Method 2:
1. Contact us via email
2. We will provide you the complaint form, please kindly fill in it and feedback it to us;
3. Once we have the complaint form back or the details, we will reply you in 24hrs;
4. Lastly, if our aftersale customer service confirmed the problem, we will offer the relative solutions to your problems.
100% resend or refund if the package lost.
Return Address:
Dongguan Weiming Information Techonology Co.,Ltd.
Room 301, Zhenxing Beiliu Road, ZhaKou Village, Daojiao Town Dongguan City, China
Phone Number: +86 18825505510
Email: info@adafashion.net
Please contact first to confirm, thank you!